Treehole Phone Booth
A public installation for grief and loss
Listen to stories of loss, grief and death. This is also your own quiet corner, where you can safely share the stories you have never spoken.
How to use the phone booth
Welcome to the Treehole Phone Booth
Let Serrini's voice guide you
Serrini shares her own experiences of loss and grief, accompanying you as you explore life, goodbyes and healing.
Listen to other people's stories
Pick up the receiver and listen to real stories from people you have never met. In this quiet corner in the hustling city, you may find that someone else has known a loss like yours, and that someone is willing to listen.
Leave your story anonymously
Share your own story without giving your name. You can choose to have it saved and shared with the next person who finds their way to the phone booth, creating a quiet connection between strangers.
Receive a handwritten reply
Some things are hard to say out loud. Write what is on your mind on a postcard, place it in the Grief Mailbox and leave a return address. We will write back to every letter by hand, so that each person who reaches out receives a kind, thoughtful response.
Every story deserves to be heard. No one has to carry their grief alone.
Where to find us now
The Mills
The Treehole Phone Booth is here for now. Come and try it for yourself.
Ground Floor, The Mills, 45 Pak Tin Par Street
Where the phone booth has been
The Treehole Phone Booth has visited different corners of the city, holding countless heartfelt stories at every stop.
August 2026
The University of Hong Kong
June 2026
La Kissa
June 2026
Broadway Cinematheque, Yau Ma Tei
May 2026
Eaton HK
Please read before taking part
Terms and Conditions for the Treehole Phone Booth and Grief Mailbox
Share how you really feel
Whether you have feelings you want to put into words, or thoughts and suggestions about The Harbour by Alongside, you are welcome to share them here. We will listen with care.
This form is anonymous. Please do not include your name, phone number or anything else that could identify you. Your message will only be read internally by The Harbour by Alongside team.